On a customer level LocalCoinSwap implements several forms of two-factor authentication (2FA) to protect customer accounts from being stolen by third parties. Customers may choose to activate more than one form of 2FA simultaneously. Types of 2FA offered by LocalCoinSwap include email, mobile phone, Google Authenticator & PGP.
On a site-wide level LocalCoinSwap keeps 95% of funds in offline cold-wallet storage. All outgoing transactions from cold-wallets are manually authorised by our 24/7 support staff after verifying the integrity of the transaction. Additionally, the cold-wallet storage protocol in place utilizes a smart contract to place limits on the size of transactions support staff may engage in without additional verification from the company directors of LocalCoinSwap.